Kiwi Insurance

Passenger and pillion cover options for bikes

Reuben Solomon

Written by

Reuben SolomonLead Content Writer
Rupinderjit Singh

Reviewed by

Rupinderjit SinghHead - Tech Product & Digital Business

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  • Covers your own bike

    Covers your own bike

  • Kiwi Super NCB up to 90%

    Kiwi Super NCB up to 90%

  • One Claims Specialist (industry first)

    One Claims Specialist (industry first)

Introduction

Introduction

Pillion Rider Cover extends Personal Accident protection to the person riding behind you on your bike, covering death and permanent disability from a bike accident. Without it, the pillion rider on your two-wheeler has zero Personal Accident cover under the standard policy. The compulsory cover of ₹15 lakhs that applies to the owner-rider does not extend to anyone else on the bike.

In this blog, we are going to cover why the pillion rider is unprotected by default, exactly what Pillion Rider Cover provides and what it does not, how it differs from Emergency Medical Expenses cover, and more.

Keep in mind

Keep in mind

  • The compulsory PA cover of ₹15 lakhs protects the owner-rider only, not the pillion

  • Pillion Rider Cover is optional and must be added at purchase or renewal

  • Both rider and pillion must wear a BIS-compliant helmet

  • Key Secure and Tyre Secure are not available for two-wheelers

  • Pillion Rider Cover and Rider Gear Cover protect two different things

What this cover is called, and what all the names mean

What this cover is called, and what all the names mean

This optional cover may appear under different names across insurers and policy documents, but they generally refer to the same type of cover.

  • Pillion Rider Cover

    The formal term for Personal Accident cover provided to the person riding behind the bike's owner-rider. This is the term used in Kiwi's bike insurance policy document.

    Kiwi's bike insurance
  • Passenger cover for bikes

    A descriptive term for the same cover, with “passenger” referring to the pillion rider.

  • Pillion rider insurance

    Another term used in policy summaries and searches for this type of cover.

  • Two-wheeler passenger cover

    A term used to describe passenger protection for two-wheelers. It is different from passenger cover available under car insurance.

The coverage gap, why the pillion rider is unprotected by default

The coverage gap, why the pillion rider is unprotected by default

This is the most important thing to understand about bike insurance cover: the standard policy protects the owner-rider, not the pillion.

The Insurance Regulatory and Development Authority of India (IRDAI) mandates a compulsory Personal Accident (PA) cover of ₹15 lakhs for the owner-rider of every 2-wheeler. This cover pays the insured amount to the owner-rider or their nominee in the event of death or permanent disability caused by a bike accident. It is compulsory, every bike on Indian roads must have it.

The standard ₹15 lakh Personal Accident (PA) cover is for the owner-rider, not the pillion rider. If the pillion rider dies or suffers permanent disability in an accident, they do not receive a PA benefit unless Pillion Rider Cover has been added.

Third-Party cover also does not provide this PA benefit to the pillion rider. Under Section 147 of the Motor Vehicles Act, Third-Party cover relates to liability for injury or death caused to third parties, while a pillion rider is a passenger on the insured bike.

This leaves a specific gap: the pillion rider has no Personal Accident cover unless the owner-rider adds Pillion Rider Cover to the policy.

What Pillion Rider Cover actually provides

What Pillion Rider Cover actually provides

Pillion Rider Cover provides Personal Accident protection for the person travelling as a pillion. It pays a fixed sum insured for eligible death or disability resulting from a bike accident.

It typically covers

  • Accidental death: The full sum insured is paid to the pillion rider’s nominee.
  • Permanent total disability: The full sum insured may be paid for specified disabilities, such as loss of both limbs or both eyes.
  • Permanent partial disability: Some plans pay a proportion of the sum insured for specified partial disabilities. The benefit schedule varies by policy.
  • Sum insured: Common plans offer ₹1 lakh or ₹2 lakhs, with some insurers offering higher amounts.

What it does not cover

  • Medical expenses: It pays a fixed benefit for eligible death or disability, not treatment or hospital bills.
  • The owner-rider: The rider’s PA protection comes from the separate compulsory ₹15 lakh cover.
  • Other third parties: This cover is specifically for the pillion rider.
The difference between Pillion Rider Cover and Emergency Medical OPD

The difference between Pillion Rider Cover and Emergency Medical OPD

These are 2 separate optional covers that address different needs after a bike accident. Riders often confuse them or assume one covers both purposes.

CoverWhat it paysWho it coversWhen it pays

Pillion Rider Cover

Fixed lump sum on death or permanent disability

The pillion rider on the insured bike

After a bike accident results in death or disability of the pillion

Emergency Medical Expenses OPD

Out-of-pocket medical costs without hospitalisation

The owner-rider (not the pillion)

After a bike accident results in medical treatment costs

The main distinction: Pillion Rider Cover is for the pillion; Emergency Medical Expenses OPD is for the owner-rider. Neither covers the full set of medical expenses, hospitalisation costs remain outside both covers. And neither cover is the other's substitute.

A bike owner who regularly carries a pillion and wants full protection for both people on the bike should consider holding both covers simultaneously, Pillion Rider Cover for the pillion's PA protection, and Emergency Medical Expenses OPD for the owner-rider's out-of-pocket medical costs.

Who needs Pillion Rider Cover and who does not

Who needs Pillion Rider Cover and who does not

The cover delivers concrete value in a clear set of situations. It is less relevant in others.

Who should add it:

Anyone who carries a pillion regularly, for a daily commute, school runs, weekend rides with a partner or family member, or any journey where another person is regularly on the bike, should hold Pillion Rider Cover. The pillion is unprotected by default. The cover premium is typically small. The financial consequence of an accident without cover, for the pillion rider and their family, is significant.

A rider who carries a pillion even occasionally should also consider it. The premium is an annual cost; the risk is present every time a pillion is on the bike.

Who can reasonably skip it:

A solo rider who never carries a pillion has no practical use for Pillion Rider Cover. If the bike is used exclusively by one person with no pillion, the cover premium adds cost with no corresponding benefit. However, if riding patterns change, a partner, a family member, or a friend begins riding pillion regularly, the cover should be added at the next renewal.

What the law says about carrying a pillion

What the law says about carrying a pillion

Carrying a pillion on a two-wheeler is governed by specific provisions of the Motor Vehicles Act.

  • Section 128 of the Motor Vehicles Act

    Sets rules on the number of people permitted on a two-wheeler. A motorcycle may carry no more than 1 pillion rider in addition to the driver. Carrying 2 pillion riders on a two-wheeler is a traffic offence.

  • Section 129 of the Motor Vehicles Act

    Makes the wearing of a protective helmet compulsory for both the driver and the pillion rider on a two-wheeler. Riding without a helmet, for either person on the bike, is a punishable offence.

The helmet requirement under Section 129 can affect how a pillion rider claim is assessed. If the pillion was not wearing a helmet at the time of the accident, this may affect the claim outcome depending on the policy terms. Both the rider and pillion should wear helmets.

The owner-rider must also hold a valid driving licence under Section 3 of the Motor Vehicles Act. Riding without a valid licence may affect the Own Damage and Pillion Rider Cover claim. Check the policy terms for the specific conditions that apply.

How Pillion Rider Cover works at claim time

How Pillion Rider Cover works at claim time

If an accident results in the pillion rider’s death or permanent disability, the claim generally involves these steps:

  • Step 1

    File an FIR

    File a police report for the accident, as required for the claim.

  • Step 2

    Notify the insurer

    Register the claim as soon as possible and follow the policy’s notification timeline.

  • Step 3

    Submit medical documents

    Provide hospital records and disability certificates for injury claims. For death claims, submit the death certificate and post-mortem report, if applicable.

  • Step 4

    Submit the claim

    The nominee submits a death claim. If no nominee is named, the legal heir provides the required documents.

  • Step 5

    Claim assessment and payment

    The insurer assesses the claim against the policy terms and pays the applicable fixed sum insured to the nominee or eligible claimant.

The compulsory deductible applicable to bike OD claims does not apply to the Pillion Rider Cover PA benefit, which is a fixed-benefit cover rather than a repair claim.

What Kiwi Insurance does differently

What Kiwi Insurance does differently

A Personal Accident claim for a pillion rider, particularly a death or serious disability claim, is one of the most emotionally difficult claims a family can face. The paperwork is significant, the documentation requirements are specific, and the process is unfamiliar to most people who have never raised such a claim.

  • Only with Kiwi Insurance, a dedicated Claims Specialist is assigned to you, one personal contact who explains the process and the documents required in plain language from start to finish.
  • Your Claims Specialist stays reachable through the Kiwi app throughout the claim. You do not repeat your situation to a different agent each time you follow up on the claim status or the documentation review.
  • For a Pillion Rider Cover claim, the specialist explains what the cover pays, what documents are needed at each stage, and what the expected timeline looks like, so the family is not navigating an unfamiliar process alone.

The Claims Specialist is assigned after you register a claim, not at the point of buying the policy.

Conclusion

Conclusion

The standard bike policy leaves the pillion unprotected. Pillion Rider Cover closes that gap with a dedicated Personal Accident benefit for the person on the back seat, and it matters most for anyone who carries a pillion regularly. Helmet compliance under the Motor Vehicles Act affects both people on the bike at claim time.

With Kiwi Insurance, a dedicated Claims Specialist is assigned once you register a claim to guide the process through to settlement.

Carrying a pillion regularly and want to make sure they are protected too?

Head to Kiwi Insurance to add Pillion Rider Cover to your bike insurance at your next renewal.

Frequently asked questions

No. The compulsory Personal Accident cover of ₹15 lakhs applies to the owner-rider only. The pillion has no default protection under the standard policy. Pillion Rider Cover must be added separately to extend Personal Accident protection to the person riding pillion on the insured bike.