Kiwi Insurance

Raise a claim in minutes. Leave the rest to us

You will get a Claims Specialist right after you raise a claim

NEW-AGE CLAIMS

Our claims process is designed to work in your favour

We removed the complexities that made claims difficult

Digital, app-first process

Keep up with your claim on your phone - from doc uploads to status updates

Claim status showing settlement time

No hidden terms and expenses

No last-minute surprises and unexpected bills during claims settlement

Illustration of what's covered and not covered in a policy

Dedicated Claims Specialist

You won’t waste time co-ordinating with multiple support centre executives

Digital policy card in the Kiwi app
easy claims

Your Claim Specialist helps you, from registration to settlement

A dedicated person who handles the hard parts of your claim

Kiwi claims specialist

Your single point of contact

You will not have to repeat the same thing to multiple support centre executives

Explains everything clearly

You won’t waste time decoding technical talk and complicated documents

Kiwi claims specialist — language preference

Call directly in just one tap, through the app

FAQs

Have questions?
Find answers here

Head to the Kiwi Insurance app or call us on 1800 268 4444 to register your claim. It only takes a few minutes and your Claims Specialist takes it from there. Informing us as soon as possible is ideal for a smooth claims process.