
Written by
Bike insurance renewal is short work. Your registration number brings up the policy, you confirm what you want for the year ahead, and you pay. Do your bike insurance renewal online or with an agent, whichever you prefer, and your cover carries on from the day the old policy ends.

Written by

Reviewed by
Start your renewal using your registration number
Renew using your registration number
Online or with an agent
Third-Party cover from ₹457 a year, before Goods and Services Tax (GST)
Renewal does one job. The date on your policy document is the part that matters most.
Bike insurance renewal is buying another term of cover on the same two-wheeler before the current policy runs out, so there is never a day when the bike is uninsured. You renew with the insurer you already have, or you move to a different one. Either way the new policy takes over from the date the old one ends, and the No Claim Bonus you have built up comes with you.
Every bike insurance policy in India is written for a fixed term, and it stops on the date printed on the policy document. Nothing continues on its own. If you do not renew, cover simply ends at midnight on that date, whether or not you are aware of it. That is the whole reason renewal exists as a task, and the whole reason the date is worth putting in your phone.
Most riders find the job takes a few minutes. Your registration number pulls up the policy, you look at what you are paying for, you change anything that needs changing, and you pay. What makes a renewal slow is not the form. It is leaving it until after the policy has already expired, which is covered in full further down this page.
Renewing is not the same as buying again. A renewal continues a record that already exists: the same bike, the same claim history, the same No Claim Bonus. That record is worth money to you, which is why an unbroken run of renewals is cheaper than starting over.
Renewal has more jargon attached to it than almost any other part of a policy. Here is how the words map to each other. Two-wheeler insurance renewal, policy rollover, break-in renewal and grace period all describe parts of the same task. The words change depending on whether you are renewing on time, renewing late, or moving to a new insurer, and they are worth knowing before you read a renewal notice.
These are the words you will read on this page, explained in plain English.
Buying another term of cover on the same two-wheeler, continuing from the date the current policy ends
The date and time your cover stops, printed on your policy document. Nothing extends it automatically
The 90 days after expiry in which your No Claim Bonus can still be carried forward. Your bike is not insured during these days
What has happened once the policy has expired and has not been renewed. Cover has stopped, and the two-wheeler is uninsured until a new policy is issued
A discount on the own-damage part of your premium, earned for every year you do not claim. It runs 20%, 25%, 35%, 45% and up to 50%, and it belongs to you rather than to the bike
A letter from the insurer you are leaving that shows how many claim-free years you have. Your new insurer uses it to give you the right discount when you change insurers
The part of a policy that pays for damage to your own bike. On a new two-wheeler this part runs for 1 year while the Third-Party part runs for 5, which is why the yearly renewal often covers only this side
The part that pays for injury or damage you cause to somebody else. The law requires it on every two-wheeler, and the Insurance Regulatory and Development Authority of India (IRDAI) sets its price for every insurer
A plan that carries Third-Party cover and Own Damage cover together in one policy, with one renewal date to manage for both sides
The current market value of your bike written into the policy. It is the most the insurer pays if the two-wheeler is stolen or declared a total loss, and it falls a little every year
When the two-wheeler is stolen, or when repairing it would cost more than 75% of its Insured Declared Value (IDV). The insurer then stops paying for repairs and pays out for the whole bike
The fixed part of every claim you pay yourself. On a two-wheeler the fixed deductible set by the regulator is ₹100, whatever the engine size, plus any voluntary amount you chose when you bought the policy
An extra protection bought on top of a Comprehensive Plan or an Own Damage cover, for an extra premium. Add-on and rider are the industry words for the same thing. Personal Accident cover is the exception: it can be added to any plan, including a Third-Party only plan
A look at the bike before cover restarts after a gap. At Kiwi Insurance this is usually photos you take yourself in the app, not a garage visit
A garage Kiwi Insurance has an arrangement with, where the repair bill goes straight to the garage. You hand the bike over and pay only your own share
This is the table on this page worth saving. Everything else here follows from it. A two-wheeler policy runs to a fixed expiry date. The table below splits the weeks around that date into 5 stages. For each stage it shows 2 things: whether the bike is insured, and what happens to your No Claim Bonus. These 2 things do not move together, which is why they are in separate columns.
The grace period is a rescue for your discount, not for your cover. On day 2 after expiry your No Claim Bonus is fine and your two-wheeler is not insured at all.
A renewal reminder usually lands 30 to 45 days before expiry, by message and email. It is early on purpose. It gives you room to compare prices, to change your optional covers, to move to another insurer if you want to, and to correct anything odd on the policy, such as a registration number that was typed wrong. Leave it to the last evening and all of those choices shrink to one: pay, or do not pay.
Never got the reminder? Reminders go to the mobile number and email address on the policy, so a number you have stopped using is the usual reason one goes missing. The date is printed on your policy document and shows in the Kiwi Insurance app, and you can update your contact details in the app or with your agent. There is more on that in the section on changed details below.
This part of renewal is often explained badly, so here it is in short sentences.
The grace period is the 90 days after your policy expires. It protects one thing only: your No Claim Bonus. It does not keep you insured. Your bike has no cover from the moment the old policy ends, so you cannot make a claim for anything that happens during those 90 days.
Two pieces of advice on this page look like they contradict each other. Renew before expiry to protect your No Claim Bonus. Also, the grace period protects your No Claim Bonus. Both are true, and here is why.
Renewing before expiry protects 2 things: your cover and your bonus. The grace period is a safety net under 1 of them. If you miss the date, your bonus is held for 90 days so that one slip does not wipe out years of claim-free riding. Your cover is not held for a single day. That is the difference, and it is the reason the advice is still to renew before the policy ends.
Think of the grace period the way you would think of a spare key. It is good to know it exists. It is not a reason to stop carrying the one in your pocket. A rider who uses the grace period every year keeps the discount and spends 90 days a year uninsured, which is a poor trade on a two-wheeler that is out in traffic every morning.
One thing the grace period never does. It does not backdate cover. If your bike is damaged on day 10 after expiry and you renew on day 11, the new policy covers you from day 11 onwards. The damage from day 10 is yours to pay for, and declaring it can hold up the renewal itself.
It is still simple to do. It just takes one extra step and a little more care.
An expired two-wheeler policy can be renewed at any time, including years later. The insurer restarts cover rather than continuing it, so the bike has to be looked at before the new policy is issued. At Kiwi Insurance that check is photos you take yourself in the app, and cover starts once they are accepted, not from the date the old policy ended.
The reason for the check is simple. Between the expiry date and the day you renew, nobody was watching the two-wheeler. An insurer taking on a two-wheeler it has not seen for 4 months needs to know it is not being asked to pay for a dent that is already there. That is all the inspection is for.
The bike is uninsured. Riding without valid Third-Party cover means a fine of ₹2,000 for a first offence and ₹4,000 for a second offence. The Act sets only one repeat figure, so a third offence is also fined ₹4,000. Any of these offences can also lead to up to 3 months in prison, in place of the fine or as well as it
Your previous policy number helps as well, because it is what carries your No Claim Bonus record. Your old policy document has it
The app asks for both sides of the bike, the front, the back, the odometer and the chassis number. Take them in daylight, in your own parking spot
Existing damage is noted and excluded rather than used to refuse you. Hiding it is what causes a claim to be turned down later
Cover starts from that date. There is no cover for the days between your old expiry date and this one
Renew it yourself on a screen, or have an agent do it with you. The policy you end up with is identical.
You can renew a two-wheeler policy in 2 ways: online by yourself using your registration number, or with an agent who takes your details and completes it for you. Both issue the same policy, at the same price, under the same terms. The only real difference is whether you prefer to read it yourself at 11pm or have somebody talk you through it.
There is an old idea that renewing offline means forms in triplicate and a policy document arriving in the post weeks later. That has not been true for years. An agent renewing your bike insurance today is working on the same system you would be using, and your policy document reaches your email and the Kiwi Insurance app once the payment goes through, exactly as it would if you had done it yourself.
Your bike, its age and last year's plan come up, so you are looking at your own policy rather than a blank form
This is the year's one real decision. The value has moved since last year, and the section below explains what that does to your price
Renewal is the point at which covers can be changed, because a cover attaches to a policy when the policy is issued
Your Permanent Account Number (PAN) or Aadhaar is verified on screen. This replaces the paperwork a renewal used to need
It is sent to your email and the Kiwi Insurance app once the payment goes through. You can save the quote or the policy as a Portable Document Format (PDF) file and share it with whoever you like
Your registration number is enough for them to pull up the policy on their screen
It might be a longer commute, a pillion rider most days, or a move to a flood-prone street. This is where an agent is genuinely useful, because you are describing it rather than picking it off a list
An agent can take you line by line through the Third-Party part, the own-damage part, each optional cover, your No Claim Bonus and the tax, and explain why any of them moved
Payment links go to your phone, so you are paying the insurer directly rather than handing money to anybody
It arrives by email and in the Kiwi Insurance app once the payment goes through, with the agent's details on it as your point of contact for the year
A renewal with no gap needs no approval. If your cover has been continuous, nothing is checked and nothing is signed off by hand. The policy is issued as soon as you pay. Approval steps only appear after a lapse, or on a two-wheeler old enough that the insurer wants to see it.
Buying a policy for the first time takes a little more than a renewal, because there is no old policy for the insurer to read from. The steps are the same: enter the bike's details, choose the plan and the Insured Declared Value (IDV), pick your optional covers, confirm who you are and pay. What you need to hand depends on whether the bike is new or used.
5 things move between one renewal and the next, and they do not all move in the same direction
A two-wheeler premium has 2 parts. The Third-Party part is fixed by the Insurance Regulatory and Development Authority of India (IRDAI) and is the same at every insurer. The own-damage part is set by the insurer and is built mainly on your bike's Insured Declared Value (IDV). At renewal the value has fallen, your No Claim Bonus has usually grown, and the Third-Party rates may have been revised, which is why the total rarely repeats.
These are the yearly rates for a regular two-wheeler, set by the band the engine falls into, measured in cubic centimetres (cc). Every insurer charges them, so this part of your renewal is not something to shop around for.
The Insured Declared Value (IDV) falls each year, so the own-damage part of the premium usually falls with it
Another claim-free year lifts the discount. A claim last year resets it, and that is the single biggest jump most riders ever see on a renewal
IRDAI reviews them, and when they go up they go up for every insurer on the same day
Adding Zero Depreciation cover raises the premium. Dropping it on an 8-year-old bike lowers it
A move from a smaller town to a metro raises the own-damage part, because repair costs and claim rates there are higher
The Insured Declared Value is what your two-wheeler is worth today, and it is the most you would be paid if it were stolen. A two-wheeler loses value quickly in its early years, so the value on your renewal quote is lower than last year's. That is normal and it is not the insurer marking your bike down unfairly.
You can usually adjust the value a little at renewal, within a band the insurer sets. Be careful about pushing it down to save money. The own-damage premium is a small percentage of the value, so taking ₹10,000 off the Insured Declared Value saves you a very small amount on the premium, while taking the full ₹10,000 off what you would be paid if the bike is stolen. The 2 numbers do not move by the same amount, and the trade is a poor one for most riders.
Set the Insured Declared Value at what it would genuinely cost you to replace the two-wheeler. It is the number that decides your payout on the worst day, and it barely moves your premium.
Own-damage cover on a two-wheeler can be renewed for 1 year, or for 2 or 3 years at once where the insurer offers it. A longer term does not usually come with a separate discount. What it does is lock your price against the next rate revision for the whole term. It removes 1 or 2 renewal dates from your calendar, which helps if you have missed one before. You pay the full premium upfront. The No Claim Bonus you already hold is applied at the start of the term. The bonus you earn during the term counts at the next renewal after the term ends.
Is there a discount for renewing early? Most insurers do not offer a separate early-bird price for bike insurance renewal. Any insurer that does should show you the figure on the quote. The real money in renewing early is the No Claim Bonus you keep by not letting the policy lapse. On a 5-year claim-free record, that bonus is worth 50% of the own-damage part of your premium.
A personal Claims Specialist on every bike insurance claim you raise
Assigned as soon as your claim is registered, and with you until the bike is back
This is the one part of a renewal that rewards you simply for not claiming. The No Claim Bonus (NCB) is a discount on the own-damage part of your premium, earned for every year you ride without making a claim. It starts at 20% after your first claim-free year and climbs to 50% after 5. It belongs to you rather than to the two-wheeler, so it follows you to a new two-wheeler and to a new insurer, and it is applied automatically when you renew on time.
A claim is not free even when the repair is paid in full. It costs you the bonus you have built, and that cost lands at renewal rather than on claim day, which is why it catches people out. The rough test is simple: if the repair bill is close to what the discount is worth on your own-damage premium, pay for the repair yourself and keep the record clean. If the bill is large, claim without hesitating, which is what the policy is for.
Your renewal quote shows what the No Claim Bonus takes off your own-damage premium. Compare that discount with the repair bill before you report a small repair, not after.
Using Roadside Assistance cover does not touch your bonus. A tow home, a jump start or help with a flat tyre is not an own-damage claim, so your No Claim Bonus is unaffected.
The covers riders most often carry on a two-wheeler policy. There are more available than the ones shown here.
Renewal is the point at which optional covers can be added, dropped or swapped. A cover attaches to a policy when the policy is issued, so a cover you leave off today cannot be added in the middle of the policy year after something has happened. That makes the renewal screen the one annual moment to think about what the year ahead actually looks like for your riding.
Optional covers do not renew automatically. At each renewal you choose again which covers to keep, add or drop, and each one is priced again. A cover with an age limit may no longer be available on an older two-wheeler. Read the list rather than clicking through it.
It pays the full cost of replaced parts with nothing taken off for their age. On a two-wheeler this matters most for the plastic panels and the fairing, which are the parts a fall usually destroys For: Bikes and scooters under about 5 years old
It pays for engine damage caused by water getting into the engine, which a standard plan leaves out. A flooded underpass on a commute is the usual cause For: Riders in flood-prone or low-lying cities
It brings a tow, a jump start, help with a flat tyre or fuel to you, at any hour. Using it does not affect your No Claim Bonus For: Long-distance riders and anyone who commutes alone
It extends Personal Accident protection to whoever is riding behind you, for injury or death in an accident For: Anyone who carries a pillion most days
It pays for the small items a repair uses up and a standard claim leaves off the payout, such as engine oil, coolant, nuts and bolts For: Riders who want no surprises on the final bill
It pays the full invoice value, including registration and road tax, if the two-wheeler is stolen or declared a total loss. It closes the gap between the invoice and the Insured Declared Value (IDV) For: Owners of new or high-value bikes
The renewal screen asks you to choose again every year. These are the riders each answer is right for
Comprehensive cover is worth renewing when losing the two-wheeler would really hurt. That is usually true when the bike is young enough to be worth repairing, or when it is parked where theft is a real risk. It is true when you ride a long way every day. It is also true when you could not replace the bike out of your own pocket next month. If your two-wheeler is old, cheap and parked safely, the legal minimum can be enough.
If the two-wheeler covers 20 kilometres or more a day through city traffic, the odds of a fall, a side-swipe or a mirror taken off in a jam are simply higher than they are for a weekend rider. Repairs also cost more in a metro than in a smaller town Renew: Comprehensive, and keep Zero Depreciation cover while the bike is young
The Insured Declared Value (IDV) is still high enough that a theft or a total loss would cost you a lot, and the panels and fairing are still worth replacing rather than living with Renew: Comprehensive. This is when the cover is most worth having
Two-wheeler theft is overwhelmingly a parking problem. If the bike sleeps on a road, outside a rented room, or in an unattended society basement, Third-Party cover pays nothing at all when it disappears Renew: Comprehensive, and check the Insured Declared Value (IDV) is honest
On a KTM 390 Duke or a Royal Enfield Interceptor 650, a single tank, headlamp or exhaust replacement can run past what a year of comprehensive cover costs. The bigger the bike, the worse the trade in going without Renew: Comprehensive, with Consumables cover
On an Ather 450X or an Ola S1, the battery alone is commonly a third of what the vehicle cost. Nothing about that risk is covered by the legal minimum Renew: Comprehensive, with the Insured Declared Value (IDV) set to include the battery
A partner, a parent or a child on the back changes what an accident costs you. A Comprehensive Plan covers injury to your pillion, and it also pays for your own bike, which the same fall usually damages Renew: Comprehensive, and add Pillion Rider cover
The one question that decides it. If the bike were stolen tonight, would you replace it out of savings without changing anything else about your month? If the answer is no, comprehensive cover is the renewal to make. Compare the 2 routes on our comprehensive bike insurance page before you decide.
Renewal is the only moment in the year when this is a simple decision
You can move your two-wheeler policy to a different insurer at renewal, and you keep the No Claim Bonus you have earned when you do. There is no fee for moving, and no period to wait out before the new cover applies. The new policy starts when the old one ends, so the change costs you nothing in cover as long as you arrange it before the expiry date.
What does not come across is the rest of last year's policy. Optional covers are chosen again on the new plan, the Insured Declared Value (IDV) is set again, and the deductible you picked is set again. Read the new quote as a new policy rather than as last year's with a different logo on it.
That is early enough to compare, and late enough that the price you are quoted is the price you will pay
Either one proves the level you reached. Your previous insurer has to give you the certificate on request
The Third-Party part is identical everywhere, so the difference is in the own-damage part, the Insured Declared Value and which covers are included
Do this and no inspection is needed. Let the old one expire first and you are into a break-in renewal
There is nothing to cancel. It simply ends on its expiry date, and no one has to be told
One claim still running? A claim you have already raised stays with the insurer you raised it with, and it is finished by them under the old policy. Moving does not interrupt it, and the new insurer does not take it over.
A renewal is also the annual check that the policy still describes the bike and the rider it is written for Anything that has changed since the policy was sold should be corrected at renewal: your mobile number, your email address, your city, the ownership of the bike, or a detail that was typed wrong in the first place. A policy that does not match the registration certificate (RC) is a common reason a two-wheeler claim runs into trouble. Each correction is made through an endorsement, which is a written change to the policy. A change to a detail the premium is based on, such as a new city, can move the price.
Update both before you pay. They are where the renewal reminder, the policy document and every claim update are sent. A number you no longer use is the usual reason a policy quietly expires Bring: Your new number or email address
The own-damage premium is priced by where the two-wheeler lives. Moving from a smaller town to a metro usually raises it slightly, and moving the other way lowers it. Declare it either way, because a claim is assessed where the bike actually is Bring: Your new address
A two-wheeler sold to you is not covered by the seller's policy until the policy is put in your name. The registration certificate (RC) transfer and the policy transfer are 2 separate jobs, and both have to be done Bring: The updated registration certificate (RC)
It might be a misspelt name, a wrong engine or chassis number, or the wrong variant. Correct it at renewal rather than at claim time, when the same mistake becomes an argument Bring: The registration certificate (RC) to check against
An aftermarket exhaust, a bigger tank, alloy wheels or an engine change has to be declared. Undeclared modifications are a standard reason for a claim to be refused. Declared ones are priced, and most cost very little Bring: The bills for the parts fitted
Renew anyway if the expiry is close, because an uninsured two-wheeler cannot legally be ridden to a buyer. The policy transfers to the new owner, and your No Claim Bonus stays with you for your next bike Bring: Nothing yet. The transfer happens at the sale
Can somebody else renew for you? Yes. A family member, a friend or an agent can complete the renewal on your behalf, using your registration number and your previous policy details. The policy is still issued in the registered owner's name, and the payment can come from any account.
The rules and dates are the same as for a bike. The vehicle underneath them is a little different.
Scooter insurance and bike insurance are the same product. A Honda Activa and a Royal Enfield renew under identical rules: the same expiry date logic, the same 90-day grace period, the same No Claim Bonus slabs and the same Third-Party rates by engine size. If you have been searching for scooter insurance renewal as though it were a separate thing, everything on this page applies to you.
What differs is the price. Most scooters, such as a Honda Activa or a TVS Jupiter, fall inside the 75cc to 150cc band. That band has the second-cheapest Third-Party rate. A scooter's Insured Declared Value is usually modest too, so the own-damage part of the premium is small. The result is a small renewal bill, and a No Claim Bonus that is worth less in rupees than it would be on a larger bike.
A scooter that goes over in slow traffic rarely hurts its engine. It cracks the plastic panels, the apron and the mirror, and those are the parts a standard claim deducts the most for Why: Zero Depreciation cover is worth more on a scooter than its low premium suggests
A 6-year-old scooter may have an Insured Declared Value low enough that the own-damage premium stops making sense. Riders often move to a Third-Party cover alone at that point Why: The renewal where you reconsider the plan usually arrives sooner than on a bike
A scooter is ridden by whoever needs it that morning. Cover follows the vehicle and anyone riding it with a valid licence, but an unlicensed rider means the claim is refused Why: Worth saying out loud at home before the renewal rather than after a claim
Renewing a scooter that has been left unused for months? This is the most common break-in renewal there is. A scooter parked through a long trip or a house move simply needs the photo check before cover restarts, and a battery that has gone flat in the meantime does not affect the renewal at all.
The renewal works the same way. The price is set on a different number, and one part costs far more than the rest.
An electric vehicle (EV) two-wheeler renews on exactly the same timeline as a petrol one, but its Third-Party premium is set by motor power in kilowatts (kW) rather than engine size in cc. The regulator's 15% concession for electric vehicles is already built into those Third-Party rates. There is no regulator-set discount on the own-damage part, which is built on an Insured Declared Value (IDV) in which the battery is the single largest item.
The figures below are indicative prices for renewing a Comprehensive Plan on an electric two-wheeler, by motor power, before optional covers and before Goods and Services Tax (GST). They are built on a 2-year-old vehicle whose owner carried a 50% No Claim Bonus across from an earlier two-wheeler. The bonus belongs to the rider rather than the vehicle, so a rider with 5 claim-free years on an old scooter keeps it on a new one. The regulator's 15% concession for electric vehicles is already in the Third-Party part. There is no regulator-set discount on the own-damage part.
On an electric two-wheeler the battery is commonly a third of what the whole vehicle cost. That has 3 consequences at renewal, and they are the reason an electric renewal deserves 5 minutes rather than 1.
On a petrol bike this cover pays for engine damage caused by water. What it covers on an electric two-wheeler depends on the policy document. Kiwi Insurance's Engine Protect cover on an electric two-wheeler covers [parts Kiwi Insurance covers on an electric two-wheeler] Why: Water damage to the parts that drive an electric two-wheeler can be costly
A flat battery cannot be fixed with a can of fuel. This cover brings a tow to the nearest charging point or garage when the scooter runs out of charge Why: Running out of charge far from home needs a tow, not a top-up
Electric two-wheelers carry a lot of moulded plastic and a lot of electronics, and both attract heavy deductions for age on a standard claim Why: The parts that break in a fall are the parts depreciation hits hardest
Charging at home matters to the policy. If you charge from a socket on a shared landing or in a basement parking area, say so at renewal. It is a simple detail to declare, and it avoids an argument later about where and how any damage happened.
Here is the general claim process first, then what Kiwi Insurance does differently.
A two-wheeler claim runs the same way at every insurer: you report the damage, somebody looks at the scooter or bike, the amount is worked out, the repair is done, and the bill is paid either straight to the garage or back to you. What changes from one insurer to the next is not the steps. It is how many of them land on you.
You report it by app or by phone, and you get a reference number to quote from then on.
The insurer sends someone to look at the damage and list what needs replacing.
Your deductible comes off, and so does the deduction for the age of any replaced part.
The repair happens at a cashless partner garage, or at a garage you choose and pay yourself.
The bill is paid straight to the garage, or back into your account once the bills are approved.
On paper that is 5 steps. In practice it is 5 handovers, and at most insurers you are the one holding them together: a number to call, a story to repeat, a garage to chase. None of it is difficult. All of it arrives on the week you least want it.
Hand the bike over and the repair bill goes straight to the garage. You pay only your own share, which is your ₹100 deductible plus any amount deducted for the age of replaced parts.
Once you register a claim, one personal Claims Specialist is assigned to it and takes it from there. They brief the person assessing the bike, deal with the garage, handle the paperwork and keep you updated, so you never have to repeat your case to the customer support helpline.
It takes a few taps in the app, or one call. After that, your part is done.
One personal Claims Specialist stays with your claim from that point to the end.
They brief whoever looks at the bike and get the repair approved.
They work with a cashless partner garage, or with your own garage if you pay first and are paid back.
The bill is paid and the bike is back, and you can follow the status live throughout.
Some things are left out of every two-wheeler policy, at every insurer. Optional covers widen what a policy pays for. They do not remove these exclusions, so it is worth knowing them before you renew.
The personal Claims Specialist is only with Kiwi Insurance. The other points make the rest of your year easier.
The reason to renew with Kiwi Insurance is what happens on the day you need the policy. Every claim is given to one personal Claims Specialist, one person who owns it from the moment you register it to the moment your bike is back, so the running around that usually falls on the rider does not fall on you.
On a bike insurance claim with Kiwi Insurance, you deal with one person. Your personal Claims Specialist is assigned when the claim is registered and stays with it until the bike is back with you. This is only with Kiwi Insurance.
One person is assigned to your claim as soon as it is registered. They brief whoever assesses the bike, deal with the garage and keep you updated, so you never have to repeat your case to the customer support helpline
Whether you use a cashless partner garage or your own mechanic, your Claims Specialist deals with the garage directly. You are not the go-between on your own claim
Your policy document, your renewal date, your Pollution Under Control (PUC) expiry and your claim status are kept together in the Kiwi Insurance app. That matters, because a missed renewal usually starts with a date nobody could find
“We built Kiwi Insurance so that on the day it matters, you have one person who answers, owns your claim, and sees it through.” — Saurav Jaiswal, Co-founder, Kiwi Insurance
Renewal is not the moment most riders think about their insurer, which is exactly why it is worth 10 minutes. Check the Insured Declared Value, check that the contact details on the policy are ones you still use, and check who picks up the phone when you claim. Those 3 checks are the whole of a good renewal.
Written by

Lead Content Writer
Reuben writes Kiwi Insurance guides on cover types, IRDAI pricing and claims, checked against current notifications.
Reviewed by

Head - Tech Product & Digital Business
Rupinderjit reviews every bike and car insurance page for accuracy against the Motor Vehicles Act and the current IRDAI rate notifications.
Announcements, launches, progress worth sharing
View all articlesYou can renew your bike insurance online, and you do not need to visit a branch. Enter your registration number, check the Insured Declared Value (IDV) and the plan, add or drop optional covers, confirm your identity with your Permanent Account Number (PAN) or Aadhaar, and pay. The renewed policy document reaches your email and the Kiwi Insurance app once the payment goes through.
As a policyholder, you can recharge FASTag, pay traffic fines, and check your bike's Pollution Under Control (PUC) expiry
QR
App Store
Google Play